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Critical Incident Support

A Critical Incident can be a bereavement, including that of a family pet, who was important to a child, separation of parents, divorce, a parent living with serious illness, or the frustration of a child living with a condition that sets them apart from their peers. When children hear bad or sad news, they need reassurance, and need the chance to talk about their feelings. 

The Educational Psychology Service offers support following a critical incident.  The support may be for an individual or the community and responses are planned accordingly.

Schools can access this service through the Educational Psychology Service.

Who to contact

Contact Name
Educational Psychology Service
020 8545 4820

Other Details


Referral required
Referral Details

This service is bought in by schools and other educational settings as required to support children in their care. If you have concerns about your child’s SEN, talk to your school or setting Special Educational Needs Coordinator (SENCo). You can ask her or him about involving an Educational Psychologist (EP).

Last updated: 02/11/2021
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