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Alton Towers Resort

Alton Towers is the largest theme park in the UK which has over 40 rides and attractions for guests of all ages.

Children and young people with SEND who have the following documentation are entitled to one free carer ticket.

  • Entitlement to Disability Living Allowance for children under 16 or DLA/Personal Independent Payments (PIP) for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book
  • Attendance Allowance or Carer's Allowance letter of award
  • Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded
  • Incapacity Benefit or Employment and Support Allowance (ESA)
  • A valid Blue Badge
  • In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI)
  • A local authority registration document which is local to the attraction where it is being submitted
  • A recognised Assistance Dog ID Card
  • Credibility’s Access Card

Entry tickets for all guests, including carers of guests with additional needs, must be booked in advance 

Who to contact

0871 222 3330
Alton Towers Website
Alton Towers ticket booking
Alton Towers accessibility page


Alton Towers Ltd
Alton Towers
ST10 4DB
Last updated: 20/08/2021
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