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Global Mediation

We provide independent mediation, dispute resolution and mediation advice for children and young people with Special Educational needs and Disabilities and their families.

Our mediation and disagreement resolution service aims to help young people, parents and carers, local authorities and others who are responsible for making special educational provision reach an agreement that is in the best interest of the child or young person

  • Mediation is a confidential process and is conducted in a safe, neutral environment that allows both parties to be listened to and understood.
  • Disagreement resolution meetings provide a quick and non-adversarial way of resolving disagreements.

Our Mediation Adviser provides parents, carers and young people with factual, unbiased information about mediation and will answer questions that you may have about the process.

Our specialist SEN mediation team all have extensive training in and knowledge of the legislation and framework relating to SEN and health and social care.

If you have a comment or complaint about this service please contact the provider using the contact details given.

Who to contact

Contact Position
Mediation Advisor or SEN Case Manager
0800 064 4488 (Freephone number)
Global Mediation website


Global Mediation Ltd (SEN)
Elwood House
42 Lytton Road

Other Details


This is a free service for parents, carers and young people


Referral required
Referral Details

The law says that young people or parents who want to appeal to the First-Tier Tribunal (Special Educational Needs and Disabilities) must first contact a mediation adviser. The mediation adviser will give you information about mediation. It is then up to you whether you ask for a mediation meeting. Once you have had mediation advice or mediation, we will issue a certificate so that you can lodge your appeal. You do not have to have mediation advice if your appeal is only about placement, the health and social care elements of an EHC Plan or if it is a disability discrimination claim.

Last updated: 15/11/2021
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