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The Glasshouse Service from Jigsaw4U

The Glasshouse Service supports children, young people and their families who have been affected by a parent, carer or older sibling being sent to prison.  Referrals are accepted for 5 to 16-year-olds living or going to school in the London Boroughs of Merton or Sutton.  Their parent/carer will be consulted and including in the intervention.

They will be given space to talk and express their concerns and feelings in a non-judgemental setting.  If appropriate, this will include communicating with the parent/carer or older sibling in prison.  Jigsaw4u will help families establish networks of support and access other Jigsaw4u services which could help them.  Sessions will take place at our office, in schools or other suitable locations. 

 At the end of each intervention, we aim that each child/young person will:

  • Have gained self-esteem
  • Understand why there have been changes in the family
  • Have improved family relationships

We offer 6 to 8 one-to-one sessions to help the child / young person process and understand their relative's absence.  These will include:

  •  One-to-one sessions for the child young person
  • One-to-one sessions for parents /carers
  • Group work for parents / carers
  • Social events for families
  • Liaison with child’s school
  • Communicating with parent in prison
  • Establishing networks of support for the family

Who to contact

0208 687 1384
Jigsaw4u: The Glasshouse service

Other Details


Age Ranges
5 to 16
Referral required
Referral Details

A referral form can be downloaded from this website page. For more information or to make a referral, please call or email the service

Last updated: 08/09/2020
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